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Frequently asked questions

1. Do work boots run true to size ?

Work boots typically require ½ size larger than sneakers to accommodate:

Thick work socks
Foot expansion during long shifts
Safety toe space ( Tip: Please remember to check the size chart on the details page before purchasing. )

2. Steel toe vs composite toe ?

3. How long to break in leather work boots ?

Expect 3-5 work days for full-grain leather.

Pro tips:

- Wear 2-3 hours daily initially
- Use leather conditioner to soften
- Insert shoe stretchers for tight spots

4. Why did my waterproof boots start leaking ?

Common causes:
✘ Using wax-based conditioners (clogs pores)
✘ Heat drying (damages membranes)
✔ Fix: Clean with pH-neutral soap + reapply silicone-free waterproofing spray

5. Are EH-rated boots safe for high-voltage work ?

No.

EH only protects against:
- Up to 18,000 voltsin dry conditions.

- For higher voltages, need ASTM F2898-19 certification.

6. What does ASTM F2413-18 I/75 C/75 mean ?

This indicates your boots are tested for:
✓75 ft-lbs impact resistance(I/75)
✓2,500 lbs compression(C/75)
✓Electrical hazard protection(EH)

7. How often should I condition oil-tanned leather ?

8. What proof do I need for warranty claims ?

Required documentation which you need to send to our email:

- Original receipt (dated within 12 months)
-3 photos showing:
- Sole wear pattern
- Upper damage
- Production tag
- Completed work environment questionnaire